AI agents
A bespoke AI agent with your business in its brain.
It learns how you work, plugs into the tools you already use, and finishes the manual jobs end to end. Not a chatbot that answers questions. A member of staff that does the work.
Two week build · fixed price · owned outright by you
- ✓Cleared 47 emails12 drafts waiting for you
- ✓Posted 8 invoices£14,230 out the door
- ✓Nudged 3 overdue accountsPolite, as ever
- ✓Logged 6 enquiries to the CRMTwo look promising
- ✓Booked 2 service slotsTues 9am, Thurs 2pm
- !Greenfield Ltd want a chatSounds urgent, give them a buzz
- ✓Tomorrow's job sheet is readyPrinted and on your desk
How it works
You wake up to it already done.
No prompts to write and no dashboard to babysit. Work arrives through the night, the agent handles it the way you would, and the first thing you see is the list of what it did.
- An enquiry lands
Nobody is awake. The agent reads the whole thread, including the part where the customer changed their mind halfway down.
- It recognises the customer
Pulls the full history out of your CRM. The last job, the last price, what was promised and what is still outstanding.
- A reply goes out in your voice
Drafted the way you would have written it and priced off your rate card. A quiet lead gets a nudge at the same time.
- Your brief is on the desk
Three decisions that need you, fourteen things already done, and a full log of every action it took.
What makes it yours
Generic AI knows the internet. Yours knows your business.
It knows your business
Trained on your invoices, emails, contracts, products, customer history and pricing rules. Everything that makes your business yours, rather than generic web text scraped off the internet.
It uses what you use
Wired into your inbox, accounting platform, CRM, calendar and storage. It does not suggest, it acts.
It works your way
Your tone of voice, your pricing logic, your approval flows, your VIP customers and your no-go zones, including the unwritten ones.
Nothing it does is a mystery
Every email sent, every record updated and every decision made is written to a full audit log. Reversible, transparent, and yours to read whenever you want.
Real agent in production
Meet Sid, who works the night shift.
Durham Lifting's service team handles inspection requests, quotes and scheduling for crane operators across the North East. The email volume was relentless, safety enquiries occasionally slipped down the queue, and quotes took two or three days while somebody hunted for context.
We connected Sid to Outlook, Microsoft 365, their CRM and the engineer scheduling tool, then trained him on six months of email archive and their service playbook. Two weeks, fixed price. He launched supervised and moved up a level in week four.
Durham Lifting, Middlesbrough
Lifting equipment inspection and service across the North East.
Emails triaged and completed, from certification to resending quotes. The team just clicks send.
Quote response time, down from three days, with zero missed safety enquiries since launch.
The service team is back off overtime, with around two days a week handed back per person for site visits and the complex jobs a human is actually needed for.
Sid handles the work the team genuinely shouldn't be doing. They get to spend the day on site visits and complex jobs, the stuff a human is actually needed for. We can scale the business without scaling the team.
Durham Lifting
You stay in control
You decide how much it does on its own.
Most clients start at L2 and move up as trust builds. You can set a different level for each type of task, and change it whenever you like.
The agent prepares the work. You review it and click send.
Lowest riskHandles routine items end to end. Anything ambiguous comes to you.
Pilot stageSends, books and processes within agreed rules. Flags only edge cases.
Most clients land hereFully autonomous, reporting up monthly. For high trust, low stakes work.
Long term goalEvery agent ships with a full audit log. You see every email it sent, every record it updated and every decision it made. Reversible, transparent, always yours.
Your turn
Your first agent is two weeks away.
Tell us which manual job is eating your team's time and we will scope an agent that takes it off them. Fixed price, two week build, owned outright by you.
Or call Samuel on +44 7525 237488.