Stop paying people to do work an agent can do.
A bespoke AI agent with your business in its brain. Working overnight. While you sleep.
A Seahorse Agent learns your business, plugs into your tools, and finishes the manual work end-to-end - so your team spends their day on the work that actually grows the business, not the work that drains it.
- ✓ Cleared 47 emails
- ✓ Posted 8 invoices to Xero
- ✓ Nudged 3 overdue accounts
- ✓ Logged 6 new enquiries to the CRM
- ✓ Booked 2 service slots
- ! Greenfield Ltd want a chat
- ✓ Tomorrow’s job sheet is on your desk
Never off work. Never calls in sick. Never goes home.
It’s not a chatbot, and it’s not ‘just automation’.
You may have seen AI that answers questions, or apps that follow set rules. An agent is different - it actually does the work, start to finish, the way someone on your team would.
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The difference is what’s in its brain.
Generic AI tools know everything about the internet. Yours knows everything about your business.
It knows your business.
Trained on your invoices, emails, contracts, products, customer history, pricing rules. Everything that makes your business yours. Not generic web text - your business specifically.
It uses what you use.
Wired into your inbox, accounting platform, CRM, calendar, storage, comms. It doesn’t suggest - it acts. Email gets sent. Invoice gets posted. Slot gets booked.
It works your way.
Knows your tone of voice, your pricing logic, your approval flows, your VIP customers, your no-go zones. Follows your business logic exactly - even the unwritten bits.
How your agent actually gets things done.
No prompts to write, no dashboards to babysit. Work arrives, your agent handles it end-to-end, and you see everything it did.
Meet Sid.
Sid is Durham Lifting’s operations assistant. He never sleeps, never misses a safety enquiry, and gives the service team two extra days a week.
Sid, working the overnight shift so the service team doesn't have to.
The service team was drowning.
Durham Lifting’s service team handled inspection requests, quotes, and scheduling for crane operators across the North East. Email volume was relentless.
- 2.5 hrs/day per person triaging the inbox
- Safety enquiries occasionally lost in the queue
- Quotes delayed by 2-3 days while context was hunted
- Service team running on overtime and nerves
Two weeks. Fixed price.
We connected Sid to Outlook, Microsoft 365, their internal CRM, and the engineer scheduling tool. Trained him on six months of email archive and their service playbook.
- Discovery week with the service team
- Custom email classification model
- Tone-matched reply drafting
- Live audit log for every action
- L2 supervised launch, moved to L3 in week 4
200 emails handled a day.
Sid triages inbound emails, looks for routine patterns, and completes the task - sending certification, resending quotes to customers - without anyone needing to search through files or the CRM. The team just clicks send.
recovered per team member
- Zero missed safety enquiries since launch
- Quote response down from 3 days to 4 hrs
- Service team back to 40-hour weeks
“Sid handles the work the team genuinely shouldn’t be doing. They get to spend the day on customer site visits and complex jobs - the stuff a human is actually needed for. We can scale the business without scaling the team.”
Samuel Gardiner, Service Manager · Durham LiftingYou decide how autonomous your agent is.
Most clients start at L2 and move up as trust builds. You can set a different level for each task type. Every action is logged. You can change the level any time.
Every agent ships with a full audit log. You see every email it sent, every record it updated, every decision it made. Reversible. Transparent. Always yours.
Your first agent is two weeks away.
Tell us what manual task is eating your team’s time. We’ll scope an agent that takes it off them - fixed price, two-week build, fully owned by you.